Frequently Asked Questions
Here you'll find answers to the most common questions about DiverseKit templates, bundle, licensing, and support.
General Questions
What is DiverseKit?
DiverseKit offers premium Framer & Figma templates designed to help you build websites faster with professional design quality.
Who can use DiverseKit templates?
Anyone — freelancers, agencies, startups, or creators who want to launch websites quickly without starting from scratch.
Do I need design or coding experience?
Not at all. Our templates are beginner-friendly and fully customizable. You can edit them easily in Framer or Figma.
Purchases & Access
How do I purchase a template or bundle?
Simply select the template or bundle you want, proceed to checkout, and you'll get instant access after payment.
What payment methods do you accept?
We accept major credit cards and other secure payment options through our checkout system.
Will I get future updates?
Yes! Once you purchase, you'll receive lifetime free updates for that template or bundle.
Licensing & Usage
Can I use templates for client projects?
Yes, all purchases come with a commercial use license, so you can use them on unlimited personal and client projects.
Can I share my purchase with others?
No, sharing or reselling templates is not allowed. Each license is for one individual.
Do I need to credit DiverseKit when I use a template?
No credit is required, but we always appreciate it if you mention us.
Support & Customization
Do you offer customer support?
Yes, we provide priority support for all customers. Just reach out through our support page or email.
Will you customize a template for me?
Our templates are easy to customize yourself, but if you need help, you can also hire us directly for custom design services.
How quickly do you reply to support requests?
We usually respond within 24–48 business hours.
Refunds & Policies
Do you offer refunds?
Yes, under certain conditions within 14 days of purchase. Please read our Refund Policy for details.
What if I bought a discounted item?
Discounted products and promotional sales are not eligible for refunds.
Can I cancel my account?
You can cancel anytime, but please note cancellations are not refundable.
Newsletter & Community
What do I get if I join the newsletter?
Free products, updates, and practical tips — no spam. Join 55,000+ creators already in our community.
Can I unsubscribe anytime?
Yes, every email we send includes an unsubscribe link.
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